Reference
Surcharge encyclopedia
Each surcharge explained: criteria and how to avoid.
Overview
Additional Handling, Large Package/Oversize, Residential, Address Correction, and more.
Additional Handling (dimension)
Criteria: Longest side > 48" or second-longest side > 30"
How to avoid: Use right-sized boxes; reduce any one dimension under the threshold.
Additional Handling (weight)
Criteria: Weight > 50 lb
How to avoid: Split into multiple parcels if possible; use stronger packaging with handles.
Large Package/Oversize
Criteria: Length + Girth > 130"
How to avoid: Reduce girth; ship freight when truly oversized.
Residential Surcharge
Criteria: Delivery to residential address
How to avoid: Validate addresses and consider access points or business delivery when appropriate.
Address Correction
Criteria: Bad or incomplete address requires correction
How to avoid: Use an address validator to standardize and verify before shipping.